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Documentation

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Frequently Asked Questions

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Community Forums

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Categories
  • Admin 8
  • Admin Tools Role 9
  • ASAP 18
  • BACP - Business Affairs and Consumer Protection 9
  • CCC Orange County 2
  • Community1st 20
  • Configuration Role 6
  • CSBG 24
  • CSC - Community Service Centers 12
  • ECM User Portal 9
  • ECM User Portal - Provider Resources 2
  • General 33
  • Head Start 9
  • HMIS 35
  • Homeownership 13
  • ILP - Independent Living Program 13
  • LIRI - Local Industrial Retention Initiative 11
  • Neighborhood Centers for Families 11
  • Organization Role 12
  • Patch Resources 8
  • Portal Document Manager Resources 7
  • Reporting 12
  • Reporting - Admin 10
  • Resource Manager 2
  • SARFS - Small Accessible Repairs for Seniors 10
  • Seattle Youth Development Program 10
  • Senior Services 10
  • Training 1
  • VASAP 11
  • Version 6 Patch Notes 82
  • Workforce 13
  • xDOC 2
Popular Articles
  • xDOC App: Manage and Upload Documents
  • Record Case Notes
  • Add Group Session Activities
  • Creating a New User
Latest Articles
  • Patch 155 Release Notes
  • Patch 154.06 Release Notes
  • Patch 154.03, 154.04 Release Notes
  • Patch 154.01, 154.02 Release Notes
  • ECM Community
  • ECM Individual
  • Account Summary
  • Appointment Management
  • Room Assignment
  • Enroll & Attendance
xDOC
  • xDOC App: Manage and Upload Documents
  • xDoc App
View All 2
Workforce
  • Key Billing Steps for Workforce Users
  • Record Auto Payment and Auto Reconciliation
  • Record Progress Notes
  • Record IEP (Individual Employment Plan)
  • Workforce Step by Step User Process
View All 13
Version 6 Patch Notes
  • Patch 155 Release Notes
  • Patch 154.06 Release Notes
  • Patch 154.03, 154.04 Release Notes
  • Patch 154.01, 154.02 Release Notes
  • Patch 154 Release Notes
View All 82
VASAP
  • Upload Documents & Add Additional documents of the Same Title
  • Search for Offender by Driver License
  • Printing Transaction Report
  • Payment Transfer-Receipt Process
  • Multiple Applications
View All 11
Training
  • Accessing a Training Webinar
View All 1
Senior Services
  • Accessing Reports as a Senior Services User
  • Using the 311 Page as a Senior Services User
  • Record Services on Domain Services page
  • Using the Group Closeout Page
  • Using the SS Assignment Page
View All 10
Seattle Youth Development Program
  • Household Management Tips
  • Accessing a Training Webinar
  • Recording Services
  • Recording a Case Assessment
  • Creating Case Notes
View All 10
SARFS - Small Accessible Repairs for Seniors
  • Application Report
  • Household Management Tips
  • SARFS - User Process Diagram
  • Working with Work Orders
  • Scope of Work and Application Approval
View All 10
Resource Manager
  • Using Resource Manager
  • Admin - Resource Manager Setup
View All 2
Reporting - Admin
  • Exhibit E Obligated Report - Best Practices for Report Generation
  • Accessing Standard Adsystech Reports
  • Report Type Description Guide
  • Using the Client Account Tickets Report
  • NPI Reports Setup Requirements
View All 10
Reporting
  • CSBG Monitoring Report - Best Practices for Report Generation
  • Exhibit B - Best Practices for Report Generation
  • Accessing Standard Adsystech Reports
  • Using the Client Account Tickets Report
  • Best Practices for System Performance Measures Report Generation
View All 12
Portal Document Manager Resources
  • Portal Client Intake page
  • Application Summary tab
  • Document tab
  • Performing a Document Review
  • Using the ImageNow Page
View All 7
Patch Resources
  • Patch 154 - ECM Communications
  • Patch 154 - Document Queue
  • Patch 154 - Document Management
  • Account Summary Page- Patch 153
  • Documents Tab Patch 153 Update
View All 8
Organization Role
  • Bulk Outcomes page
  • Using the Receivables Log
  • Using the Copy Program Tool
  • Using Program Templates
  • Program Closeout Modes in ECM v6
View All 12
Neighborhood Centers for Families
  • Household Management Tips
  • Outcome Dashboard - OC User
  • Exit from Program - OC User
  • Enroll in Program - OC User
  • Recording Services
View All 11
LIRI - Local Industrial Retention Initiative
  • LIRI - Infrastructure Request
  • LIRI - Creating a Success Story
  • Making a Referral on the Business Development Page
  • Household Management Tips
  • LIRI Administrator - Business Project Setup
View All 11
ILP - Independent Living Program
  • Disability Hotkeys Matrix
  • Household Management Tips
  • Locating Notifications
  • Independent Living Program - Referrals
  • Independent Living Program - Emergency Weather
View All 13
Homeownership
  • Household Management Tips
  • Providing Loan Information
  • Add Encounter Record
  • Recording Group Services
  • Recording Services
View All 13
HMIS
  • Working with Household History
  • HMIS 2020 Data Standards Update
  • Household Management Tips
  • Checking a Client's History of Session Enrollment
  • Recording Session Attendance
View All 35
Head Start
  • Checking a Client's History of Session Enrollment
  • Recording Session Attendance
  • Placing a Client Into a Session
  • Setting Up a Group Session
  • Working with the Human Resources Page
View All 9
General
  • Account Summary Page- Patch 153
  • Documents Tab Patch 153 Update
  • Patch 153 Webinar - Please Sign Up to Attend
  • Documents 2
  • Working with Household History
View All 33
ECM User Portal - Provider Resources
  • Accessing Reports as a Senior Services User
  • Using the Portal Wizard
View All 2
ECM User Portal
  • Using the App Summary Tab of the Client Intake page
  • Using Client Intake to Record Member Information
  • Using Client Intake to Record Portal Application
  • Using Client Intake to Record Portal Assessment
  • Using the Physician Page
View All 9
CSC - Community Service Centers
  • Using the CSC CE Tab
  • Household Management Tips
  • Scraper Installation Instructions
  • Using the Screen Scraper to Copy Your Client Data into STARS
  • Adminstering a Client Survey
View All 12
CSBG
  • CSBG Module 4 - Best Practices for Report Generation
  • Bulk Outcomes page
  • Household Management Tips
  • Checking a Client's History of Session Enrollment
  • Recording Session Attendance
View All 24
Configuration Role
  • Create and Manage Document Requirements
  • Setting up Notifications
  • Managing System Dropdowns
  • Creating a Region
  • Creating an Organization
View All 6
Community1st
  • ECM Community
  • ECM Individual
  • Account Summary
  • Appointment Management
  • Room Assignment
View All 20
CCC Orange County
  • Household Management Tips
  • Getting Started with Version 6
View All 2
BACP - Business Affairs and Consumer Protection
  • BACP-Business Import
  • Household Management Tips
  • BACP - Working with Innovation Centers
  • BACP - Working with Events
  • BACP - Working with Projects
View All 9
ASAP
  • ASAPs Acronyms
  • VASAP Abbreviations
  • Household Management Tips
  • Recording Information About an Offender's Treatment Plan
  • Recording an Additional Case Assessment
View All 18
Admin Tools Role
  • Unmark for Deletion and Undeactivate an Account
  • Schedule a Ticket
  • Program & Service Setup
  • Adsystech Service Policies and Procedures
  • Creating and Managing Customer Support Tickets
View All 9
Admin
  • Opening a Secure Email for the First Time
  • Program Focus Codes
  • Types of Dropdowns Available in ECM Version 6
  • Legacy Data
  • Scraper Installation Instructions
View All 8

The Knowledge Center is a comprehensive resource site for all of Adsystech’s products and services. Find answers to your questions by researching our video library or knowledge base.

Recent News Articles
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