On the Enrollment page, Application tab or HH Members tab or Income tab or Documents tab, you will see an icon that looks like a locked padlock when the application has been verified and locked. When the application is locked, you will not see the EDIT button.
Click the LOCK button and you will see that it turns into an Un-lock button. The EDIT button also appears. Click EDIT and edit the data in the popup window.
Remember to re-lock the application when you’re finished so that you can record services. You only need to click it on one of the tabs, you do not need to click it on each of the Enrollment page tabs!